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Google Chat

Google Chat

Overview

What is Google Chat?

Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate,…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (20)
    9.0
    90%
  • Notifications (20)
    8.9
    89%
  • Mobile Access (19)
    8.4
    84%
  • Discussions (18)
    7.7
    77%

Reviewer Pros & Cons

View all pros & cons
AS
Anton Smyslov
Manager in Information Technology
Sunday (Information Technology & Services, 51-200 employees)
Anurag Kushwaha | TrustRadius Reviewer
Anurag Kushwaha
Software Engineer
Inevitable Infotech (Information Technology & Services, 11-50 employees)
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Pricing

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Google Chat

Google Chat

N/A
Unavailable

What is Google Chat?

Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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49 people also want pricing

Alternatives Pricing

Slack

Slack

Free
What is Slack?

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools,…

Microsoft Teams

Microsoft Teams

$5
per month
What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Product Demos

Google Workspace for Government Demo Series: Google Chat

YouTube

PiBot : Google chat Bot to interact with Raspberry Pi

YouTube

Hangouts App Is Gone | How To Install, Send Message From Google Chat App | Demo In Tamil

YouTube

DailyBot for Google Chat — check-ins, standups, polls, mood tracking, kudos and shortcuts automation

YouTube

Integrate Dialogflow with Google Chat

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.9
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.2
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.3
Avg 8.1
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Product Details

What is Google Chat?

Google Chat Competitors

Google Chat Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.

VIRNECT Remote, Space, and Showbie are common alternatives for Google Chat.

Reviewers rate Chat and Integrates with Outlook and Device sync highest, with a score of 9.

The most common users of Google Chat are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(144)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
March 07, 2023

Google Chat is your partner when you need to communicate with your team.

Verified User
Professional in Product Management
Computer Software Company, 5001-10,000 employees
Score 8 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
Google Chat is one of the best tools we use in the organization as it is very simple to use. You just need an internet connection, no downloads are required and it does not have restrictions on the operating system you are using. The only issue with Google Chat is that the chat can jump from time time to time therefore it would be good if they can fix it.
Pros and Cons
  • You do not need an account with Google Chat you only need an account with Google.
  • Technical support is excellent.
  • There are many videos that explains how to use it.
  • There is no limitation to the number of people to join the chat.
  • You can have private rooms for chatting.
  • You can visualize your chat with a video link.
  • Issues sometimes when loading chats. Needs to be fixed.
  • If Google is down then everything is down.
Likelihood to Recommend
Google Chat is well supported by the company. It is very simple to use. Used it without any downloads. You can use it for free as well at times. Google Chat is good for medium to small sized companies where you just need an internet connection to connect with your team. It is very simple also to use it from your mobile phone.
Google Chat Feature Ratings
Project Management (7)
84.28571428571429%
8.4
Task Management
80%
8.0
Gantt Charts
60%
6.0
Scheduling
70%
7.0
Workflow Automation
90%
9.0
Mobile Access
100%
10.0
Search
100%
10.0
Visual planning tools
90%
9.0
Communication (8)
80%
8.0
Chat
90%
9.0
Notifications
90%
9.0
Discussions
80%
8.0
Surveys
60%
6.0
Internal knowledgebase
70%
7.0
Integrates with GoToMeeting
80%
8.0
Integrates with Gmail and Google Hangouts
80%
8.0
Integrates with Outlook
90%
9.0
File Sharing & Management (8)
83.75%
8.4
Versioning
70%
7.0
Video files
80%
8.0
Audio files
90%
9.0
Document collaboration
90%
9.0
Access control
70%
7.0
Advanced security features
100%
10.0
Integrates with Google Drive
80%
8.0
Device sync
90%
9.0
Return on Investment
  • We managed to make daily remote meetings using this application which resulted in increasing profit.
  • We could communicate with people who has internet only without telephone lines. Also increase in sales.
  • We managed to perform morning late meetings using this application and used it for free for sometime which saved some cost.
Alternatives Considered
You do not need to download anything when using Google Chat yet in Webex sometimes it does only work if you download a file. This is similar to Skype where you need to have the application on your computer. Google Chat has added a lot with the great support they have online.
Other Software Used
Users and Roles
500
Sales department, Marketing, Purchasing, Finance and Administration. Moreover this is more used by top management when meeting with unit heads and regional managers in different countries.

It is also used when calling clients outside of the company and it is used for remote chats and file sharing / downloading with different staff.
Support Headcount Required
20
Staff working for the Information Technology department in different locations and others were trained in certain departments where there are technical professionals to support.
Business Processes Supported
  • Morning meetings.
  • Remote meetings for areas with no telecom.
  • International meetings with clients.
Innovative Uses
  • Discussing deals with partners.
  • Discussing the annual plan and budget for the organization.
  • Interviews with new staff members.
Future Planned Uses
  • It could work as an online support environment for Sales.
  • It could be used as a support environment for computer issues and technical issues.
Likelihood to Renew
8
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
November 04, 2021

"Let's Explore it Together" Check Mine!

Verified User
Advisor in Customer Service
Consumer Services Company, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Google Hangouts Chat is used to communicate with my other colleague. We also use this to get some updates from our Boss. It is used by the whole organization. During the process-related problems, It is way easier to get some assistance through Google Hangouts Chat you can use it while on call and serves as a tool to communicate with other staff including different office locations.
Pros and Cons
  • Google Hangouts Chat allows you to send and receive messages real time with emoticons that can help you express your mood.
  • You can download and upload image file that can be use for business process and more.
  • Google Hangouts Chat also allows you to make a calls to reach other users.What I like the most is the awesome screen sharing while on call.
  • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
  • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
  • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
Likelihood to Recommend
While you are calling cients and for you to save time utilizing knowledge base tool, It is way easier to directly message other user or announce it in a room I think Google Hangouts Chat is well suited. Sometimes it is less appropriate if the room is created for business process related but bombareded with unrelated topics.or sometimes they are depending on the chat answers and not not getting or learning something on the process.
Google Chat Feature Ratings
Project Management (3)
70%
7.0
Scheduling
80%
8.0
Mobile Access
100%
10.0
Visual planning tools
30%
3.0
Communication (4)
100%
10.0
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
Integrates with Gmail and Google Hangouts
100%
10.0
File Sharing & Management (2)
100%
10.0
Document collaboration
100%
10.0
Integrates with Google Drive
100%
10.0
Return on Investment
  • Spontaneous Relationship with collegues for having a good communication. Using other features such as customizing chats are enjoyable and easy to express mood.
  • Smooth transactions for clients easy to collect business process related information.You can easily chat question on the chat room
  • Notification are sometimes distracting while doing your actual work. Conversation are non-stop and sometimes caught your interest to chat wth.
Other Software Used
August 11, 2021

Google Hangouts Chat Review

Verified User
Employee in Finance and Accounting
Staffing & Recruiting Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Google Hangouts Chat is one software that is used across the departments in our business. While it has many features, the main reason we deployed the software is to aid in internal communications. The software makes it easy to send quick messages and get responses without having to move from office to office for face-to-face engagements. In addition, the software makes it easy to handle task management as well as ensures better collaboration among the teams. All these capabilities enhance productivity.
Pros and Cons
  • The software makes communication easy
  • Google Hangouts Chat enhances collaboration
  • Integration with other Google tools is easy
  • The software is an affordable option considering the many features it offers
  • My only issue is when it comes to sharing large files - sometimes it can be lagging. Other than that, everything else is okay
Likelihood to Recommend
Google Hangouts Chat is suitable for all businesses because it makes communication and collaboration easy which are recipients to better productivity and all businesses want this right? Therefore if you are looking for the best software in this category, I recommend you try Google Hangouts Chat.
Google Chat Feature Ratings
Project Management (7)
94.28571428571429%
9.4
Task Management
90%
9.0
Gantt Charts
90%
9.0
Scheduling
100%
10.0
Workflow Automation
100%
10.0
Mobile Access
90%
9.0
Search
90%
9.0
Visual planning tools
100%
10.0
Communication (8)
93.75%
9.4
Chat
100%
10.0
Notifications
100%
10.0
Discussions
90%
9.0
Surveys
90%
9.0
Internal knowledgebase
90%
9.0
Integrates with GoToMeeting
90%
9.0
Integrates with Gmail and Google Hangouts
90%
9.0
Integrates with Outlook
100%
10.0
File Sharing & Management (8)
92.5%
9.3
Versioning
100%
10.0
Video files
90%
9.0
Audio files
90%
9.0
Document collaboration
90%
9.0
Access control
90%
9.0
Advanced security features
90%
9.0
Integrates with Google Drive
90%
9.0
Device sync
100%
10.0
Return on Investment
  • Offers the best platform for communication
  • With, teams can easily collaborate making working together easy
  • With mobile and web versions, teams never miss any communication and updates and therefore everyone reacts on time.
Alternatives Considered
Google Hangouts Chat is better in many ways compared to other products. First, it is affordable. Secondly, integration with other Google products is straightforward. Thirdly and most importantly, I find Google Hangouts Chat more capable than other tools in its category.
Other Software Used
July 16, 2021

Working as a Team Made Easy With Google Hangouts Chat

Verified User
Analyst in Finance and Accounting
Accounting Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Google Hangouts Chat is used across all departments in our company. The software offers a great platform for team communication and collaboration. With this software, it is easy to send messages, share files, screen sharing, and most importantly, it is easy to fast track conversations. With Google Hangouts Chat, we are able to get work done using one platform which is convenient.
Pros and Cons
  • Offers great features and capabilities such as chats, file sharing, screen sharing and much more thereby making collaboration and communication seamless.
  • With Google Hangouts Chat, we have a single platform where we can get work done hence we are now more productive with this software.
  • The software is easy to use and requires no special training - everything is straightforward
  • The software is affordable
  • Integration with other Google products is easy
  • No bad experiences so far with Google Hangouts Chat.
Likelihood to Recommend
When it comes to collaboration and internal collaboration, I recommend Google Hangouts Chat. It is so easy to use and offers amazing features that makes working together a breeze. Therefore this software is suitable for any business looking forward to streamline collaboration and communication at the workplace.
Google Chat Feature Ratings
Project Management (7)
95.71428571428571%
9.6
Task Management
100%
10.0
Gantt Charts
100%
10.0
Scheduling
100%
10.0
Workflow Automation
90%
9.0
Mobile Access
100%
10.0
Search
90%
9.0
Visual planning tools
90%
9.0
Communication (8)
98.75%
9.9
Chat
100%
10.0
Notifications
100%
10.0
Discussions
90%
9.0
Surveys
100%
10.0
Internal knowledgebase
100%
10.0
Integrates with GoToMeeting
100%
10.0
Integrates with Gmail and Google Hangouts
100%
10.0
Integrates with Outlook
100%
10.0
File Sharing & Management (8)
92.5%
9.3
Versioning
90%
9.0
Video files
90%
9.0
Audio files
90%
9.0
Document collaboration
100%
10.0
Access control
90%
9.0
Advanced security features
100%
10.0
Integrates with Google Drive
90%
9.0
Device sync
90%
9.0
Return on Investment
  • Communication is easy and this is important especially when it comes to internal communication
  • Better work collaboration as Google Hangouts Chat offers features such as screen sharing, file sharing and much more
  • Mobile accessibility ensures one never misses important updates.
Alternatives Considered
Google Hangouts Chat is simple to use and understand unlike other complicated solutions. The software is affordable and offers great features and integration with other Google products is easy which is a plus. In a nutshell, I haven't used such a resourceful software and we couldn't have chosen a better tool.
Other Software Used
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